Privacy policy

Privacy Policy
Last updated: 29 August 2026

This website (cleanovatech.shop, "CleaNova") is operated by Jade Leanne Porter, trading as CleaNovaTech ("we", "us"). We are the data controller for the personal information you provide. This policy explains what we collect, why, and your rights over it.

Information we collect
- Order and account data: name, billing and shipping address, email, and order history.
- Payment data: processed securely by our payment provider (Shopify Payments). We do not store your full card details.
- Usage and device data: pages viewed, cookies, IP address, and browser information, used to run and improve the site.

How we use your data
To process and deliver your orders, provide customer support, prevent fraud, meet our legal obligations, and — only with your consent — send marketing emails.

Legal basis (UK GDPR / EU GDPR)
Performance of a contract (orders); our legitimate interests (fraud prevention and improving our service); your consent (marketing and non-essential cookies); and legal obligations (accounting and tax).

Sharing your data
We share data only as necessary with our e-commerce platform (Shopify), our payment provider (Shopify Payments), and our delivery couriers. We do not sell your personal data.

International transfers
Some providers may process data outside the UK/EEA. Where they do, appropriate safeguards (such as Standard Contractual Clauses) are in place.

Cookies
We use essential cookies to operate the store and, with your consent, analytics and marketing cookies. You can manage these through the cookie banner and your browser settings.

Data retention
We keep order records for as long as required by law (typically for tax purposes) and delete or anonymise data when it is no longer needed.

Your rights
You may request access to, correction of, or deletion of your data, object to processing, or withdraw consent at any time. To exercise these rights, email support@cleanovatech.shop. You also have the right to complain to a data protection authority — in the UK, the Information Commissioner's Office (ICO); in the EU, your local authority.

Contact
Jade Leanne Porter t/a CleaNovaTech, Flat 3, 2 Rubens Court, Maidstone ME17 4FY, United Kingdom — support@cleanovatech.shop